Performs routine but varied clerical duties including photocopying, compiling records, filing, tabulating, posting information, and distributing mail. Applies knowledge of department policies and procedures, and utilizes understanding of other departments' functions. Maintains records, prepares forms, verifies information and resolves problems. Under FLSA, incumbents in this position are nonexempt.
The list below shows actual job titles that staff moved to when they were in the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.
| U-M Job Title | Frequency | Role | Open Jobs |
|---|---|---|---|
| Accounting Clerk Associate | 1 | Professional | 0 |
| Accounting Clerk Intermediate | 1 | Professional | 1 |
| Administrative Assistant Associate | 7 | Professional | 1 |
| Administrative Assistant Intermediate | 17 | Professional | 3 |
| Administrative Assistant Intermediate Healthcare | 2 | Professional | 2 |
| Administrative Assistant Senior | 2 | Professional | 2 |
| Billing/Patient Accounts Specialist Healthcare | 5 | Professional | 0 |
| Call Center Representative Associate | 6 | Professional | 0 |
| Clerk Senior | 2 | Professional | 0 |
| Data Entry Operator Intermediate | 1 | Professional | 0 |
| Health Information Analyst | 1 | Professional | 0 |
| Human Resource Assistant Senior | 3 | Professional | 0 |
| Patient Services Assistant | 32 | Professional | 3 |
| Payroll Clerk Associate | 1 | Professional | 0 |
| Photographer Associate | 1 | Professional | 0 |
| Purchasing Clerk Intermediate | 1 | Professional | 0 |
| Research Administration Assistant | 1 | Professional | 2 |
| Secretary Intermediate | 3 | Professional | 0 |
| Student Administration Assistant Associate | 2 | Professional | 0 |
The list below shows actual job titles held by staff when they moved into the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.
| U-M Job Title | Frequency | Role | Open Jobs |
|---|---|---|---|
| Accounts Payable Clerk Intermediate | 1 | Professional | 0 |
| Information Resources Assistant Intermediate | 1 | Professional | 0 |
| Medical Records Clerk | 1 | Professional | 0 |
| Patient Services Assistant | 1 | Professional | 3 |
| Patient Services Associate | 1 | Professional | 15 |
| Secretary Associate | 1 | Professional | 0 |
| Path Level | U-M Job Title | Career Band | Role | Open Jobs |
|---|---|---|---|---|
| AD100 | Call Center Representative Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Call Center Representative Inbound Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Clerk Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Clerk Associate Healthcare | General Office/Admin Support | Professional | 0 |
| AD100 | Data Entry Operator Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Mail Clerk Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Records Clerk Associate | General Office/Admin Support | Professional | 0 |
| AD100 | Telephone Operator Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Call Center Representative Intermediate | General Office/Admin Support | Professional | 0 |
| AD110 | Clerk Intermediate | General Office/Admin Support | Professional | 0 |
| AD110 | Clerk Intermediate Healthcare | General Office/Admin Support | Professional | 0 |
| AD110 | Customer Inquiry Clerk Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Customer Service Assistant Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Data Entry Operator Intermediate | General Office/Admin Support | Professional | 0 |
| AD110 | Mail Clerk Intermediate | General Office/Admin Support | Professional | 0 |
| AD110 | Office Assistant/Clerk | General Office/Admin Support | Professional | 0 |
| AD110 | Office Services Assistant Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Photocopy Machine Operator Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Receptionist | General Office/Admin Support | Professional | 0 |
| AD110 | Records Clerk Intermediate | General Office/Admin Support | Professional | 0 |
| AD110 | Secretary Associate | General Office/Admin Support | Professional | 0 |
| AD110 | Word Processing Operator Associate | General Office/Admin Support | Professional | 0 |
| AD120 | Call Center Representative Inbound Intermediate | General Office/Admin Support | Professional | 0 |
| AD120 | Call Center Representative Senior | General Office/Admin Support | Professional | 1 |
| AD120 | Clerk Senior | General Office/Admin Support | Professional | 0 |
| AD120 | Clerk Senior Healthcare | General Office/Admin Support | Professional | 0 |
| AD120 | Customer Inquiry Clerk Intermediate | General Office/Admin Support | Professional | 0 |
| AD120 | Customer Service Representative Associate | General Office/Admin Support | Professional | 0 |
| AD120 | Data Entry Operator Senior | General Office/Admin Support | Professional | 0 |
| AD120 | HRIS Clerk Associate | General Office/Admin Support | Professional | 0 |
| AD120 | Medical Secretary | General Office/Admin Support | Professional | 0 |
| AD120 | Telephone Operator Senior | General Office/Admin Support | Professional | 0 |
| AD130 | Academic Records Assistant Associate | General Office/Admin Support | Professional | 0 |
| AD130 | Administrative Assistant Associate | General Office/Admin Support | Professional | 1 |
| AD130 | Call Center/Customer Service Traffic and Scheduling Assistant Associate | General Office/Admin Support | Professional | 0 |
| AD130 | Customer Inquiry Clerk Senior | General Office/Admin Support | Professional | 0 |
| AD130 | Customer Service Assistant Intermediate | General Office/Admin Support | Professional | 0 |
| AD130 | Customer Service Representative Intermediate | General Office/Admin Support | Professional | 3 |
| AD130 | Guest Services Specialist | General Office/Admin Support | Professional | 1 |
| AD130 | Photocopy Machine Operator Intermediate | General Office/Admin Support | Professional | 0 |
| AD130 | Secretary Healthcare | General Office/Admin Support | Professional | 0 |
| AD130 | Secretary Intermediate | General Office/Admin Support | Professional | 0 |
| AD130 | Word Processing Operator Intermediate | General Office/Admin Support | Professional | 0 |
| AD140 | Academic Records Assistant Intermediate | General Office/Admin Support | Professional | 0 |
| AD140 | Administrative Assistant Associate Healthcare | General Office/Admin Support | Professional | 0 |
| AD140 | Administrative Assistant Intermediate | General Office/Admin Support | Professional | 3 |
| AD140 | Call Center Associate Supervisor Inbound Consumer | General Office/Admin Support | Professional | 0 |
| AD140 | Call Center Representative Inbound Senior | General Office/Admin Support | Professional | 0 |
| AD140 | Call Center/Customer Service Traffic and Scheduling Assistant Intermediate | General Office/Admin Support | Professional | 0 |
| AD140 | Clerical Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD140 | Customer Service Assistant Senior | General Office/Admin Support | Professional | 0 |
| AD140 | Customer Service Associate Supervisor Consumer | General Office/Admin Support | Professional | 0 |
| AD140 | Customer Service Representative Senior | General Office/Admin Support | Professional | 1 |
| AD140 | Data Entry Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD140 | Data Entry Operator Lead | General Office/Admin Support | Professional | 0 |
| AD140 | HRIS Clerk Intermediate | General Office/Admin Support | Professional | 0 |
| AD140 | Mailing/Office Supplies Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD140 | Medical Staff Secretary | General Office/Admin Support | Professional | 0 |
| AD140 | Office Services Assistant Intermediate | General Office/Admin Support | Professional | 0 |
| AD150 | Administrative Assistant Intermediate Healthcare | General Office/Admin Support | Professional | 2 |
| AD150 | Administrative Assistant Senior | General Office/Admin Support | Professional | 2 |
| AD150 | Call Center Associate Supervisor Inbound B to B and Consumer | General Office/Admin Support | Professional | 0 |
| AD150 | Call Center/Customer Service Traffic and Scheduling Assistant Senior | General Office/Admin Support | Professional | 0 |
| AD150 | Customer Service Representative Lead | General Office/Admin Support | Professional | 0 |
| AD150 | Data Control Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD150 | Executive Assistant Associate Healthcare | General Office/Admin Support | Professional | 1 |
| AD150 | Filing Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD150 | Secretary Senior | General Office/Admin Support | Professional | 0 |
| AD150 | Word Processing Operator Senior | General Office/Admin Support | Professional | 0 |
| AD160 | Administrative Assistant Senior Healthcare | General Office/Admin Support | Professional | 11 |
| AD160 | Administrative Coordinator/Project Coordinator | General Office/Admin Support | Professional | 6 |
| AD160 | Call Center Intermediate Supervisor Inbound Consumer | General Office/Admin Support | Managerial | 0 |
| AD160 | Clerical Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD160 | Customer Service Associate Supervisor B to B and Consumer | General Office/Admin Support | Professional | 0 |
| AD160 | Customer Service Intermediate Supervisor Consumer | General Office/Admin Support | Managerial | 0 |
| AD160 | Data Entry Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD160 | Executive Secretary | General Office/Admin Support | Professional | 0 |
| AD160 | Executive Secretary to Top Executive | General Office/Admin Support | Professional | 0 |
| AD160 | HRIS Clerk Senior | General Office/Admin Support | Professional | 0 |
| AD160 | Mailing/Office Supplies Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD160 | Office Administration Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD160 | Office Manager | General Office/Admin Support | Managerial | 0 |
| AD170 | Administrative Specialist | General Office/Admin Support | Professional | 3 |
| AD170 | Administrative Specialist Associate Healthcare | General Office/Admin Support | Professional | 3 |
| AD170 | Assistant To the Dean or Vice President Intermediate | General Office/Admin Support | Professional | 0 |
| AD170 | Call Center Intermediate Supervisor Inbound B to B and Consumer | General Office/Admin Support | Managerial | 0 |
| AD170 | Customer Help Desk Associate Supervisor | General Office/Admin Support | Professional | 0 |
| AD170 | Customer Service Intermediate Supervisor B to B and Consumer | General Office/Admin Support | Managerial | 0 |
| AD170 | Customer Service Supervisor | General Office/Admin Support | Managerial | 0 |
| AD170 | Executive Secretary to Senior Top Executive | General Office/Admin Support | Professional | 0 |
| AD170 | Filing Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD170 | Office Administration Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Administrative Specialist Intermediate Healthcare | General Office/Admin Support | Professional | 0 |
| AD180 | Call Center Senior Supervisor Inbound Consumer | General Office/Admin Support | Managerial | 0 |
| AD180 | Clerical Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Customer Help Desk Intermediate Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Customer Service Senior Supervisor Consumer | General Office/Admin Support | Managerial | 0 |
| AD180 | Data Entry Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Executive Assistant Senior Healthcare | General Office/Admin Support | Professional | 1 |
| AD180 | Mailing/Office Supplies Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Office Administration Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD180 | Office Services Manager | General Office/Admin Support | Professional | 0 |
| AD180 | Sports Operations Specialist | General Office/Admin Support | Professional | 0 |
| AD190 | Administrative Specialist Senior Healthcare | General Office/Admin Support | Professional | 1 |
| AD190 | Assistant To the Dean or Vice President Senior | General Office/Admin Support | Professional | 0 |
| AD190 | Call Center Manager | General Office/Admin Support | Managerial | 0 |
| AD190 | Call Center Supervisor Inbound B to B and Consumer Senior | General Office/Admin Support | Managerial | 0 |
| AD190 | Customer Help Desk Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD190 | Filing Senior Supervisor | General Office/Admin Support | Managerial | 0 |
| AD190 | Mail Services Manager | General Office/Admin Support | Managerial | 0 |
| AD200 | Call Center Manager Inbound B to B and Consumer | General Office/Admin Support | Managerial | 0 |
| AD210 | Customer Service Manager | General Office/Admin Support | Managerial | 0 |
| AD210 | Customer Service Manager B to B and Consumer | General Office/Admin Support | Managerial | 0 |
| AD230 | Assistant to the Vice Chancellor | General Office/Admin Support | Professional | 0 |
| AD240 | Assistant to the CEO Single Institution | General Office/Admin Support | Professional | 0 |
| AD270 | Academic Innovation Strategy Top Executive | General Office/Admin Support | Managerial | 0 |
| AD290 | Chief Administration Officer to the President | General Office/Admin Support | Managerial | 0 |
| AD330 | Special Advisor to the Provost | General Office/Admin Support | Professional | 0 |