Description
Provides clerical/administrative support to the training and development function. Schedules, coordinates and maintains master schedule of training programs, courses, and the use of equipment, space and facilities. May resolve routine scheduling conflicts. Distributes course catalogs, processes registration, and answers routine inquiries regarding courses and schedules. Arranges for outside services, such as audio/visual assistance, meals and refreshments, housekeeping, maintenance or repairs. Assembles and distributes course materials and teaching aides, as required for each type of program. May operate audio/visual services during training programs. Prepares appropriate forms, correspondence, memoranda, and records regarding course attendance, feedback on programs, instructors, etc. Prepares reports and statistical summaries. Maintains and may reorder training material, teaching aides and information on outside programs. Operates a personal computer and appropriate software packages or its equivalent. 0-2 years of experience in position. Applies basic skills and procedures appropriate for the position within assigned functional area. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under direct supervision and follows standard procedures to accomplish assigned tasks. Under FLSA, incumbents in this position are nonexempt.