Patient Services Intermediate

Description

Works with physicians on adherence to surgery scheduling procedures. Manages phone calls from internal and external customers related to surgery. Coordinates with other department schedulers to optimize use of service block time at operating rooms across the health system. Enter CPT codes into scheduling system to permit business team's identification of patient financial liability. Serve as a representative of the surgery scheduler team/role on various committees, workgroups as needed. Maintain responsibility for MiChart grids. Obtain proper insurance address and documentation to insure correct charges. Develop, along with lead or supervisor and scheduler colleagues, standard work. Manage daily work queues. Obtain insurance approvals using established insurance company guidelines. Acts as a Surgery Scheduler or Referral/Authorization Coordinator for a clinic. Under FLSA, incumbents in this position are nonexempt.