Collection Interviewer

Description

Handles and collects loan debt and/or account debt. Follows federal due diligence steps such as making appropriate telephone calls, written communications, acceleration letters, and submitting accounts to collection agencies as appropriate. Service incoming requests, including handling incoming phone calls, assisting walk in customers, responding to emails and written correspondence from borrowers and third parties. Counsel borrowers, their representatives and other university units, and outside agencies on rights and responsibilities, and payment of loans and other debts. Under FLSA, incumbents in this position are nonexempt.

Movements To

The list below shows actual job titles that staff moved to when they were in the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.

Movements To
U-M Job Title	Frequency	Role	Open Jobs
Accounts Receivable Clerk Senior	2	Professional	0
Allied Health Intermediate Supervisor	1	Managerial	2

Movements From

The list below shows actual job titles held by staff when they moved into the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.

Movements From
U-M Job Title	Frequency	Role	Open Jobs
Accounting Clerk Associate	3	Professional	0
Credit and Collection Clerk Intermediate	1	Professional	0
Customer Inquiry Clerk Intermediate	2	Professional	0
Customer Service Assistant Intermediate	1	Professional	1
Senior Billing Clerk/Senior Patient Accounts Representative Healthcare	35	Professional	3

Paths Within Bands

Paths Within Bands
Path Level	U-M Job Title	Career Band	Role	Open Jobs
FI110	Accounts Payable Clerk Associate	Billing & Collection	Professional	0
FI110	Accounts Receivable Clerk Associate	Billing & Collection	Professional	0
FI110	Billing Clerk Associate	Billing & Collection	Professional	0
FI110	Credit and Collection Clerk Associate	Billing & Collection	Professional	0
FI120	Accounts Payable Clerk Intermediate	Billing & Collection	Professional	0
FI120	Accounts Receivable Clerk Intermediate	Billing & Collection	Professional	0
FI120	Billing Clerk Intermediate	Billing & Collection	Professional	0
FI120	Billing/Patient Accounts Specialist Healthcare	Billing & Collection	Professional	0
FI120	Medical Office Billing Clerk	Billing & Collection	Professional	0
FI130	Accounts Payable Clerk Senior	Billing & Collection	Professional	0
FI130	Accounts Receivable Clerk Senior	Billing & Collection	Professional	0
FI130	Billing Clerk Senior	Billing & Collection	Professional	0
FI130	Billing Clerk/Accounts Receivable Healthcare	Billing & Collection	Professional	0
FI130	Credit and Collection Clerk Intermediate	Billing & Collection	Professional	0
FI130	Credit and Collections Specialist Healthcare	Billing & Collection	Professional	0
FI130	Senior Billing Clerk/Senior Patient Accounts Representative Healthcare	Billing & Collection	Professional	3
FI140	Credit and Collection Clerk Senior	Billing & Collection	Professional	0
FI160	Accounts Payable Associate Supervisor	Billing & Collection	Professional	0
FI160	Accounts Receivable Associate Supervisor	Billing & Collection	Professional	0
FI160	Collection Interviewer	Billing & Collection	Professional	0
FI160	Credit and Collection Associate Supervisor	Billing & Collection	Professional	0
FI160	Policy Services Associate Supervisor	Billing & Collection	Professional	0
FI160	Revenue Cycle Analyst	Billing & Collection	Professional	0
FI170	Collections Supervisor	Billing & Collection	Managerial	0
FI180	Accounts Payable Intermediate Supervisor	Billing & Collection	Managerial	0
FI180	Accounts Receivable Intermediate Supervisor	Billing & Collection	Managerial	0
FI180	Billing/Coding Director Healthcare	Billing & Collection	Managerial	0
FI180	Credit and Collection Intermediate Supervisor	Billing & Collection	Managerial	1
FI180	Patient Accounts Supervisor Healthcare	Billing & Collection	Managerial	0
FI180	Policy Services Intermediate Supervisor	Billing & Collection	Managerial	0
FI180	Revenue Charge Integrity Analyst	Billing & Collection	Professional	0
FI190	Revenue Cycle Accounts Receivable Supervisor	Billing & Collection	Managerial	2
FI190	Revenue Cycle Coding Supervisor	Billing & Collection	Managerial	1
FI200	Accounts Payable Senior Supervisor	Billing & Collection	Managerial	0
FI200	Accounts Receivable Manager	Billing & Collection	Managerial	0
FI200	Accounts Receivable Senior Supervisor	Billing & Collection	Managerial	0
FI200	Credit and Collection Senior Supervisor	Billing & Collection	Managerial	0
FI200	Policy Services Senior Supervisor	Billing & Collection	Managerial	0
FI210	Accounts Payable Manager	Billing & Collection	Managerial	0
FI210	Revenue Cycle Accounts Receivable/Reimbursement Specialist	Billing & Collection	Professional	0
FI210	Revenue Cycle Accts Receivable Manager	Billing & Collection	Managerial	1
FI210	Revenue Cycle Coding Manager	Billing & Collection	Managerial	0
FI210	Revenue Integrity Manager	Billing & Collection	Managerial	0
FI220	Accounts Payable/Receivable Manager	Billing & Collection	Managerial	0
FI220	Revenue Integrity Director	Billing & Collection	Managerial	0
FI240	Credit and Collection Head Healthcare	Billing & Collection	Managerial	0
FI240	Revenue Cycle Accounts Receivable Director	Billing & Collection	Managerial	0
FI240	Revenue Cycle Coding Director	Billing & Collection	Managerial	0
FI250	Accounts Payable Director	Billing & Collection	Managerial	0
FI280	Reimbursement Top Executive Healthcare	Billing & Collection	Managerial	0

Collection Interviewer

Description

Job ID

Career Family

Career Band

Role

Path Level

Careers Postings