Description
Checks the accuracy and completion of routine and complex employee claim forms, and processes them under the organization's various benefit plans, including but not limited to group insurance, basic and major medical coverage and other benefits. Maintains employee benefits records and prepares required reports. Counsels employees regarding benefit eligibility and coverage. Transmits or arranges for correct claim benefit checks to employees. May conduct orientation programs on benefits. Operates a personal computer and appropriate software packages or its equivalent. 0-2 years of experience in position. Applies basic skills and procedures appropriate for the position within assigned functional area. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under direct supervision and follows standard procedures to accomplish assigned tasks. Under FLSA, incumbents in this position are nonexempt.