Description
Checks the accuracy and completion of routine and complex employee claim forms, and processes them under the organization's various benefit plans, including but not limited to group insurance, basic and major medical coverage and other benefits. Maintains employee benefits records and prepares required reports. Counsels employees regarding benefit eligibility and coverage. Transmits or arranges for correct claim benefit checks to employees. May conduct orientation programs on benefits. Operates a personal computer and appropriate software packages or its equivalent. 2 - 5 years of experience in position. Applies some advanced skills to the position within assigned functional area. May adapt procedures, processes and techniques to meet the more complex requirements of the position. Duties and tasks are frequently nonroutine. Resolves most questions and problems, and refers only the most complex issues to higher levels. Works under minimal supervision. Under FLSA, incumbents in this position are nonexempt.