Performs initial intake (primarily by phone) from providers and members for authorization of healthcare services including but not limited to: inpatient admissions, home health, DME, ambulatory surgeries and pharmaceutical services. Reviews all facets of these requests including member eligibility, provider participation and benefit coverage. Under FLSA, incumbents in this position are nonexempt.
The list below shows actual job titles that staff moved to when they were in the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.
| U-M Job Title | Frequency | Role | Open Jobs |
|---|---|---|---|
| Administrative Assistant Senior Healthcare | 7 | Professional | 6 |
| Customer Inquiry Clerk Associate | 1 | Professional | 0 |
| Customer Service Representative Intermediate | 1 | Professional | 1 |
| Patient Services Assistant | 1 | Professional | 2 |
| Patient Services Associate | 4 | Professional | 13 |
The list below shows actual job titles held by staff when they moved into the position you selected and the frequency of occurrences. This data has been collected since September 1, 2005, and continues to expand as time goes on.
| U-M Job Title | Frequency | Role | Open Jobs |
|---|---|---|---|
| Call Center Representative Associate | 2 | Professional | 0 |
| Call Center Representative Intermediate | 1 | Professional | 0 |
| Medical Assistant | 26 | Professional | 4 |
| Medical Assistant Associate | 5 | Professional | 5 |
| Patient Registration Specialist | 2 | Professional | 1 |
| Patient Services Assistant | 6 | Professional | 2 |
| Patient Services Associate | 52 | Professional | 13 |
| Patient Services Intermediate | 11 | Professional | 12 |
| Path Level | U-M Job Title | Career Band | Role | Open Jobs |
|---|---|---|---|---|
| HA110 | Clinic Service Representative | Healthcare Admin & Support | Professional | 1 |
| HA120 | Patient Services Assistant | Healthcare Admin & Support | Professional | 2 |
| HA120 | Surgery Scheduler | Healthcare Admin & Support | Professional | 0 |
| HA120 | Unit Host | Healthcare Admin & Support | Professional | 0 |
| HA130 | Authorization Coordinator Intermediate | Healthcare Admin & Support | Professional | 0 |
| HA130 | Inpatient Unit Clerk | Healthcare Admin & Support | Professional | 1 |
| HA130 | Patient Registration Specialist | Healthcare Admin & Support | Professional | 1 |
| HA140 | Medical Staff/Credentialing Specialist | Healthcare Admin & Support | Professional | 0 |
| HA140 | Patient Registration Specialist Lead | Healthcare Admin & Support | Professional | 0 |
| HA140 | Patient Services Associate | Healthcare Admin & Support | Professional | 13 |
| HA160 | Patient Financial Counselor | Healthcare Admin & Support | Professional | 2 |
| HA160 | Patient Services Intermediate | Healthcare Admin & Support | Professional | 12 |
| HA170 | Provider Enrollment Specialist | Healthcare Admin & Support | Professional | 0 |
| HA170 | Provider Relations Representative | Healthcare Admin & Support | Professional | 0 |
| HA180 | Health Management Consultant Associate | Healthcare Admin & Support | Professional | 0 |
| HA180 | Patient Services Senior | Healthcare Admin & Support | Professional | 1 |
| HA190 | Health Management Consultant Intermediate | Healthcare Admin & Support | Professional | 0 |
| HA200 | Health Management Consultant Senior | Healthcare Admin & Support | Professional | 0 |
| HA210 | Health Management Consultant Lead | Healthcare Admin & Support | Professional | 0 |
| HA220 | Staff Specialist Healthcare | Healthcare Admin & Support | Professional | 0 |