Telecommunications Billing Operations Analyst Intermediate

Description

Implements billing operations using current technology to maximize effectiveness and accuracy of existing systems. Monitors the operation of systems to ensure the effective delivery of billing information. May assist with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions. Typically has a Bachelor degree and 3 to 5 years of experience. Typically reports to a Billing Operations Manager. Employees in this classification typically analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities. Primary activities and decision making authority are predominantly performed independently affecting business operations to a substantial degree. Employees are not involved in the operation, repair, or maintenance of computer hardware, networks, or equipment. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.