PC Maintenance Technician Associate

Description

Identifies and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Troubleshoots and resolves end-user problems and ensure correct operation of personal computers. Maintains inventory of computer parts and log of all repairs/service performed. 0-3 years of experience in area of specialization. Applies basic and develops advanced skills in procedures, techniques, tools, materials and/or equipment appropriate to area of specialization. Duties and tasks are standardized. Performs some more advanced functions as part of training and development. Resolves routine questions and problems, and refers more complex issues to higher levels. Works under direct supervision and selects from written instructions and established procedures to accomplish assigned tasks. Under FLSA, incumbents in this position are nonexempt.