Desktop Support Specialist Senior

Description

Provides support for a complex computing environment in the areas of hardware, software and network to users within the unit. Represents unit on university-wide technology committees and provides support of special applications and for special projects for the unit and its customers. Specific responsibilities include installations, upgrades and trouble-shooting of all new existing hardware and software; email administration; LAN configuration and administration; assistance with equipment purchasing; coordination and scheduling of vendors and maintenance providers. Education and Experience: Bachelor degree in Computer Science, a related field, or related experience, and 3 to 5 years experience. Master degree preferred. Under FLSA, incumbents in this position are nonexempt.