Description
Has oversight for support for a complex computing environment in the areas of hardware, software and network to users within the unit. Provides first level guidance/direction (either as a full-time supervisory position or on a project management basis) to desktop support specialists and network administrators. Plan and implement network upgrades, extensions and modifications. Provides guidance/direction for installations, upgrades and trouble-shooting of all new and existing hardware and software; server and network administration; responsible for equipment purchasing; coordination and scheduling of vendors and maintenance providers. Employees in this classification supervise three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees may spend time performing many of the same duties as subordinate employees. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.