PC Maintenance Tech Intermediate

Description

Identifies and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Troubleshoots and resolves end-user problems and ensure correct operation of personal computers. Maintains inventory of computer parts and log of all repairs/service performed. 3-5 years of experience in area of specialization. Applies advanced skills in area of specialization. May adapt procedures, techniques, tools, materials and/or equipment to meet special needs. Duties and tasks are frequently nonroutine. Resolves most questions and problems, and refers only the most complex issues to higher levels. Works under minimal supervision. Under FLSA, incumbents in this position are nonexempt.