Key Account Management Associate

Description

Sells a variety of products, services and/or solutions face-to-face to key clients. Identifies, develops, and closes new sales, or cross, up or renewal sales opportunities. Determines sales plans and strategies, assesses customer needs, suggests appropriate products, services, and/or solutions, and focuses on customer retention through relationship building and service. Develops and delivers sales bids, proposals, and presentations and may conduct product demonstrations. May review and report on customer retention, business opportunities and market trends. Applies broad theoretical job knowledge, fundamental theories, principles, and concepts acquired through education, certification and/or experience. May require a specific bachelor's degree related to the work being performed. Develops existing knowledge and skills by performing structured assignments. Completes work with a limited degree of supervision after receiving guidance and direction from others. Solves routine or standard requests or problems. Interprets, analyzes, and explains facts, policies, and practices. May recommend solutions. Responds to customer needs and may identify solutions to standard requests. Explains standard information. Employees in this classification are customarily and regularly engaged away from the employer's place of business, in making or obtaining orders or contracts for products or services to be performed by others. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.