Operations Manager Non-Manufacturing

Description

Responsible for day to day running of the organization's operations in a non-manufacturing environment and providing effective methods in its business operations. Develop, interpret and implement company policies and procedures. Ensure compliance with these policies, prepares related reports and audits. Support better management reporting, information flow and organizational planning. Improve the operational systems and processes to support organization's mission. Manage and increase the effectiveness and efficiency of support services. Coordinate communication between support and business functions. Typically requires a Bachelor's degree and five to seven years of experience. The primary duty of employees in this classification is the management of a customarily recognized department or subdivision, including the supervision of three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees have impact on budgeting, controlling costs, planning, scheduling, and procedural change. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.